Shipping, Processing & Worldwide Delivery
Handcrafting & Production Time: Most of our products (Pooja Thalis, Mantra Frames, Varmala Preservation, personalized clocks) are artisan-crafted to order. Resin curing requires multi-stage pouring, UV stabilization, and diamond polishing:
- Standard Made-to-Order Items (Pooja Thalis, Coasters, Diyas): 5 to 7 working days
- Personalized / Varmala Preservation Frames: 10 to 14 working days (after floral receipt)
- Ready Stock Items: Dispatched within 24 to 48 hours
Worldwide Shipping Rates (Per Kg) & Estimated Timelines
We ship exclusively to India, United States, United Kingdom, Canada, UAE, and Australia. We do not accept orders outside of these 6 destinations.
| Destination Country | Estimated Delivery | Shipping Rate (Per Kg) | Billing Policy |
|---|---|---|---|
| Domestic (Pan-India) | 3–7 working days | ₹120 / kg | Min 1 kg, rounded up to next full kg |
| United States | 7–10 working days | ₹1300 / kg | Min 1 kg, rounded up to next full kg |
| United Kingdom | 5–7 working days | ₹1200 / kg | Min 1 kg, rounded up to next full kg |
| Canada | 7–10 working days | ₹1650 / kg | Min 1 kg, rounded up to next full kg |
| United Arab Emirates | 5–7 working days | ₹800 / kg | Min 1 kg, rounded up to next full kg |
| Australia | 10–15 working days | ₹1250 / kg | Min 1 kg, rounded up to next full kg |
💡 Weight & Customs Notice: Shipping fees are calculated strictly by package weight. Because all pieces are artisan handcrafted and insured in transit, free shipping is not offered. For international destinations, any local customs duties or tariffs levied by destination authorities are the responsibility of the recipient.
Returns & Damage Replacements
Custom & Made-to-Order Products: Because personalized items (containing custom names, dates, or personal wedding flowers) cannot be resold, we do not accept general returns or cancellations once production has commenced.
Transit Damage Guarantee: We pack every resin piece with multi-layer bubble cushioning and heavy-duty corrugated boxing. However, if your order arrives damaged in transit:
Please record a 360° continuous unboxing video showing the sealed courier package being opened. If any damage is visible, share the unboxing video with us on WhatsApp or Instagram DM within 48 hours of delivery. We will issue a free remake / replacement immediately!